How do I place an order? If this is your first time buying something on the internet or if you're sending a gift to a friend, you'll want to place items in your shopping cart and proceed to checkout through our order form.

How can I pay? Is it safe to use my credit card? All prices in our store are listed in US dollars. When placing an order, Margarita’s Video Store uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Margarita’s Video Store. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at the bottom of the each page. Your Credit Card information is never shared.

Do you accept Cash, Money Orders or Personal Checks? No we do not.

How will I know if my package was shipped? We will notify you by e-mail when your item has been shipped.

What if my package has not arrived? Log in to your account, go to the the bottom of your invoice and there you will find the tracking number and when your item was shipped.

Do you ship internationally? We do ship worldwide, with the exception of some products that can only be shipped to certain countries. Please contact us first before placing your order to assure that we ship to your country.

Do you charge Sales Tax? Only Texas residents, which is 8.25% sales tax. This is done automatically.

Can I add additional items to my order? Yes! Plus all additional items purchased will automatically calculate for you.

How long will it take to get what I ordered? U.S. Customers: depending on the method chosen, delivery may take up to a mininum of 4-10 business days. Canada and International Customers: depending on the method chosen, delivery may take up to a mininum of 4-16 business days. Rush delivery is available for an extra fee.

What about your return policy? Once you have received your package and have encountered a problem. Please contact us FIRST immediately by e-mail or by phone. We will do whatever we can to make your shopping experience a happy one.

Will your video's work on my player? VHS and DVD is NTSC Format which means they will only play on U.S. and Canada players. Unless you have a universal machine. We do not carry Pal VHS or DVD format. Please note: If you experience any problems with the VHS or DVD, please e-mail us or contact us by phone and we will be happy to help you.

Are all your items New? All of our items are brand new.

Are your items Factory original releases? Yes! we do not carry bootleg, burned or copies of VHS and DVD’s.

Do you sell anywhere else? Yes! we have an Amazon store, Ebay store and a Website with the same name.

What if I wanted to buy an item on Amazon or Ebay but prefer to purchase it on the your website? Please e-mail us or contact us by phone FIRST and we will accommodate you.

Do you have any Deals or Discounts on your Website? Yes we do. Please check on the top right side of our homepage website. Which states deals and coupons box. There you will find all the discounts we have each month. Please check back often. These discounts change each month.

Do you sell anything else? Yes! Toys, PC Software, Video Games, Cellular Accessories, Electronics, VHS, DVD's and we will soon be adding more items.

How do I contact Customer Service? If you didn't find the answer to your question on this page. You may e-mail us at margaritasvideostore@yahoo.com. You can also, go to the contact us button located in the left hand corner of this home page or go to the (have a question button) located on the top rightside of this homepage.

What if I do not what to e-mail, but prefer to speak to a live person? You may call us at 1-800-625-8413.

I had a problem paying with Credit Card, what should I do? This happens quite often and is not a big problem. Please contact us through the Contact us page and inform us that you may have encountered a problem or you may call us at 1-800-625-8413. We will look into the matter and get back to you within 24 hours.

Do you sell items on wholesale? We do offer additional discounts on purchases of quantities items. Please contact us by e-mail or by phone to inquire about wholesale pricing!

Why should I buy from Margarita’s Video Store? The answer is simple... We have the best PRICES, QUALITY, and CUSTOMER SERVICE anywhere… Try us; we'll prove it to you.

Is my order SECURE? You bet! When placing an order, Margarita’s Video Store uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Margarita’s Video Store. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at the bottom of the each page.