How do I order? If this is your first time buying something on the internet or if you're sending a gift to a friend, you'll want to place items in your shopping cart and proceed to checkout through our order form.

How can I pay? Is it safe to use my credit card? All prices in our store are listed in US dollars. When placing an order, Margarita’s Video Store uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Margarita’s Video Store. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at the bottom of the each page. Your Credit Card information is never shared.

Do you accept Cash? We prefer that you do not send cash because we can’t be responsible for it’s safe arrival.

Do you accept Money Orders or Personal Check? No we do not.

Do you ship internationally? Please contact us before placing your order to assure that we ship to your country.

Do you charge Sales Tax? Only Texas residents, which is 8.25 percent sales tax.This is done automatically.

Can I add additional items to my order? Yes! Plus all additional items purchased will automatically calculate for you.

How long will it take to get what I ordered? U.S. Customers: depending on the method chosen, delivery may take up to a mininum of 4-10 business days. Canada and International Customers: depending on the method chosen, delivery may take up to a mininum of 4-16 business days. Rush delivery is available for an extra fee.

What about your return policy? When you have received your package and have encountered a problem. Please contact us immediately by e-mail. We will do whatever we can to make your shopping experience a happy one.

Will the VHS and DVD work on my player? The VHS and DVD is NTSC Format which means they will only play on U.S. and Canada players. Unless you have a universal machine. We do not carry Pal VHS or DVD format. If you experience any problems with the VHS or DVD, please e-mail us and we will be happy to help you.

Are all your items New or Used? We carry Brand new and used VHS and DVD.

Are your Items Factory original release? Yes! we do not carry bootleg, burned or copies of VHS and DVD’s.

Do you sell anywhere else? Yes! we have an Amazon store and a website with the same name.

What if I wanted to buy an item on Amazon and on your website? Please e-mail us first and we will accommodate you.

What if I want to buy an item on Amazon, but prefer to pay on your website? Please e-mail us first and we will accommodate you by transferring your Amazon item to the website.

Do you sell anything else? Yes! Toys, PC Software, Video Games, Cellular Accessories, Electronics and we will soon be adding more items.

How do I contact Customer Service? If you didn't find the answer to your question on this page, please click on the contact us button located in the left hand corner of the Home page.

What if I do not what to e-mail, but prefer to speak to a live person? You may call us at 800-625-8413.

I had a problem paying with Credit Card, what should I do? This happens quite often and is not a big problem. Please contact us through the Contact us page and inform us that you may have encountered a problem. We will look into the matter and get back to you within 24 hours.

Do you sell items wholesale? We do offer additional discounts on purchases of quantities of 10 items and over. Please contact us by e-mail to inquire about wholesale pricing!

Why should I buy from Margarita’s Video Store? The answer is simple... We have the best PRICES, QUALITY, and CUSTOMER SERVICE anywhere… Try us; we'll prove it to you.

Is my order SECURE? You bet! When placing an order, Margarita’s Video Store uses Secure Socket Layer (SSL) underneath HTTP, providing an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection. Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with Margarita’s Video Store. While on a secure page, such as our order form, the lock icon on the bottoms of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un–locked or open, when you are just "surfing." You can learn more about SSL at the bottom of the each page.